Getting Started with Fraud Defender
Published on January 16, 2024

There Are Imposters Among Us

Let's throw it back to COVID days when I was still in grad school playing Among Us with friends on Discord because we were unable to see each other in person.

In Among Us, players work together on a spaceship to identify the impostors sabotaging their efforts. Much like in the game, in the real world of software development, the challenge is to detect and neutralize the hidden threats that could undermine your application's security. Enter Vonage Fraud Defender, the developer's crewmate, in this ongoing game.

What Is Fraud Defender?

Vonage Fraud Defender is a developer-friendly tool for fraud detection and prevention, featuring real-time monitoring and alerting capabilities. It allows integration into existing systems and customizable rule creation for automated fraud response actions at no additional cost to users. This solution is particularly suited for software developers looking to enhance their applications' security measures against fraud.

Fraud Defender includes features such as:

  • Customizable notification and blocking settings for incoming alerts.

  • Ability to define specific rules to handle different types of alerts.

  • Options to block traffic to selected countries.

This blog explains how to use it through the user interface, where all the operations shown are also available programmatically through the API.

Let's Get Started

Once you log into your Vonage Developer Portal, look under MONITOR on the left-hand side, and you will see Fraud Defender. Under Fraud Defender, you'll see the following entries: Getting started, Alerts, Alert Rules, and Traffic Rules. Let's discuss what each of these means before moving forward.

  • Getting started: This is the overview where you can find the technical details and guides to each of the entries.

  • Alerts: The Alert tab provides an overview of all the captured fraud alerts.

  • Alert Rules: The Fraud Alert Rules tab allows you to customize how often you receive notifications about your fraud alerts.

  • Traffic Rules: Traffic rules are a set of rules where you can determine who is permitted to contact you.

Get Set Up

  1. Locate the Notifications tab under the API Settings page. Click "+ Subscribe for notifications". Leave the default settings and provide the email you would like to receive fraud notifications.

    Screenshot of the 'Settings' page within a user interface, with tabs for 'API keys' and 'Notifications' at the top. The section for 'Low balance alerts' indicates they can be configured on the 'Billing & payments' page. Under 'Number subscriptions', there is a checked option to 'Receive an email whenever my number subscriptions are close to renewal.' A separate section titled 'Pricing update' prompts users to provide email addresses for notifications of pricing changes, with a text box showing the account ID and a disclaimer stating, 'This text box is NOT for the email used for fraud alerts.' At the bottom, there is a prominent '+ Subscribe for notifications' button.Notifications Tab

  2. Look under "Monitor," then "Fraud Defender," then "Alert Rules." From Alert Rules, identify the rules that still have "Need review" under Alert Action. Click the edit icon on the rules listed. Go to Action Choose Action to modify the default settings on how Fraud Defender handles the alert.

    Screenshot of an 'Edit Fraud Alert rule' configuration window. The window is divided into several sections for setting up an alert system. The 'Product and alert type' section has dropdown menus set to 'SMS' for product and 'Volumetric Changes' for alert type. The 'Threshold' section is set to trigger an alert for 'Greater than or equal to 1000 Messages per time interval'. The 'Time interval' section is set to 'Receive alert every 60 Time interval in minutes'. The 'Actions' section, highlighted with a red circle, shows a dropdown menu with the option 'Review' currently selected. The 'Choose Notification type' section has a dropdown set to 'Notify me'. At the bottom, there are 'Cancel' and 'Save' buttons.Alert Rules

  3. Go to the Traffic Rules page and click on Configure traffic rules at the top right to select if you want to Allow or Block traffic and specify for which country.

  4. Now that Fraud Defender is set up, go to Alerts to see a log of your fraud alerts as they (hopefully don't need to) come in.

Join the Crew

In this article, we learned how to use Fraud Detection to improve our application's security. If you liked (or didn't like) what you read, join our "crewmates" of developers on Slack and follow us on X, formerly known as Twitter. If you end up using Fraud Detection in your application, please share your experience and tag me - I'd love to hear about your mission!

Diana PhamDeveloper Advocate

Diana is a developer advocate at Vonage. She likes eating fresh oysters.

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