Virtual Operator

The Virtual Operator provides predefined and deterministic API responses within the Network Registry Playground when using phone numbers associated with the unassigned country code +990. It can be used as a simulated operator for discovery, development and testing of Network Features in scenarios where access to a live operator is unavailable.

To use the Virtual Operator, simply select 'Playground' in your application configuration. All API calls directed to phone numbers with the +990 prefix will automatically be redirected to the Virtual Operator.

All API calls made using the Virtual Operator require to implement the same authentication flows as those made through a regular mobile operator.

The Virtual Operator is available by default to any application configured for Network Features in a Playground mode. No further configuration is necessary to use the Virtual Operator.

It is not necessary to add +990 numbers to your allowlist. Simply make an API call to any of the supported Network Features.

The Virtual Operator provides deterministic API responses based on specific parameters in the API request.

Device Location Retrieval

The responses are determined by the trailing digits of the phone number provided; all other fields can be set to any value. In all responses, the lastLocationTime field will show the current time:

Phone Number Response
Last two digits are "11", e.g. "+9902345611" Receive a circle response.
"latitude": "50.707815"
"longitude": "7.128740"
"radius": 200
Last two digits are "22", e.g. "+9902345622" Receive a circle response.
"latitude": "50.722112"
"longitude": "7.113625"
"radius": 200
Last two digits are "33", e.g. "+9902345633" Receive a circle response.
"latitude": "50.737057"
"longitude": "7.101254"
"radius": 200
Last two digits are "44", e.g. "+9902345644" Receive a circle response.
"latitude": "50.724535"
"longitude": "7.093150"
"radius": 200
Last two digits are "55", e.g. "+9902345655" Receive a circle response.
"latitude": "50.701605"
"longitude": "7.103051"
"radius": 200
Last two digits are "66", e.g. "+9902345666" Receive a polygon response.
{"latitude": 50.732896, "longitude": 7.102896},
{"latitude": 50.731849, "longitude": 7.104989 },
{"latitude": 50.732545, "longitude": 7.105906},
{"latitude": 50.733659, "longitude": 7.103809}
Last two digits are "77", e.g. "+9902345677" Receive a circle response.
"latitude": "28.425600"
"longitude": "-81.468880"
"radius": 200
Last two digits are "88", e.g. "+9902345688" Receive a circle response.
"latitude": "39.013607"
"longitude": "-94.537209"
"radius": 200
Last two digits are "99", e.g. "+9902345699" Operator Error:
"status": 400
"code": "INVALID_INPUT"
"message": "Virtual Operator predefined error for numbers ending with 99."

Identity Insights

There are 10 phone numbers available for testing with the Virtual Operator: +990123400, +990123411, +990123422, +990123433, +990123444, +990123455, +990123466, +990123477, +990123488, and +990123499.

The responses to requests using these phone numbers will vary according to the insight you are using; these responses are documented below.

SIM Swap

Using any of these phone numbers will give the same response: +990123400, +990123411, +990123422, +990123433, +990123444, +990123455, +990123466, +990123477, +990123488

{
    "latest_sim_swap_at": "2017-11-14T01:07:28Z", // 500 hours ago
    "is_swapped": false, // true if period < 500 hours, false if period > 500 hours
    "status": {
        "code": "OK",
        "message": "Success"
    }
}

Using the phone number +990123499 will return an unknown phone number response:

{
    "status": {
        "code": "NOT_FOUND",
        "message": "Unknown phone number."
    }
}

Using any other +990 number will return an error:

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Subscriber Match

Match responses are returned according to the phone number provided; the request may contain any, but at least one supported attribute. In the following example, the user requested given_name, family_name, and birthdate:

Phone number: +990123400

{
    "given_name_match": "DATA_UNAVAILABLE",
    "family_name_match": "DATA_UNAVAILABLE",
    "birthdate_match": "DATA_UNAVAILABLE",
    "status": {
        "code": "OK",
        "message": "Success."
    }
}

Phone number: +990123411 or +990123477

{
    "given_name_match": "EXACT",
    "family_name_match": "EXACT",
    "birthdate_match": "EXACT",
    "status": {
        "code": "OK",
        "message": "Success."
    }
}

Phone number: +990123422

{
    "given_name_match": "HIGH",
    "family_name_match": "HIGH",
    "birthdate_match": "HIGH",
    "status": {
        "code": "OK",
        "message": "Success."
    }
}

Phone number: +990123433

{
    "given_name_match": "PARTIAL",
    "family_name_match": "PARTIAL",
    "birthdate_match": "PARTIAL",
    "status": {
        "code": "OK",
        "message": "Success."
    }
}

Phone number: +990123444

{
    "given_name_match": "LOW",
    "family_name_match": "LOW",
    "birthdate_match": "LOW",
    "status": {
        "code": "OK",
        "message": "Success."
    }
}

Phone number: +990123455, +990123466 or +990123488

{
    "given_name_match": "NONE",
    "family_name_match": "NONE",
    "birthdate_match": "NONE",
        "status": {
        "code": "OK",
    "message": "Success."
    }
}

Phone number: +990123499

{
    "status": {
        "code": "NOT_FOUND",
        "message": "Unknown phone number."
    }
}

Any other +990 number

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Location Verification

The responses are determined by the phone number provided; all other fields can be set to any value. An explanation of what each verification result means can be found in the API specification:

Phone number: +990123400

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "TRUE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123411

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "PARTIAL",
    "match_rate": 50,
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123422

{
    "is_verified": "UNKNOWN",
    "status": {
    "code": "PARTIAL_SUCCESS",
    "message": "Unable to retrieve data for some fields"
    }
}

Phone number: +990123433

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "FALSE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123444

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "TRUE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123455

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "FALSE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123466

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "TRUE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123477

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "FALSE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123488

{
    "latest_location_at": "2023-09-07T10:40:52Z",
    "is_verified": "TRUE",
    "status": {
    "code": "OK",
    "message": "Success"
    }
}

Phone number: +990123499

{
    "status": {
    "code": "NOT_FOUND",
    "message": "Unknown phone number."
    }
}

Any other +990 number

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Format

Using any of these phone numbers will give the same response: +990123400, +990123411, +990123422, +990123433, +990123444, +990123455, +990123466, +990123477, +990123488, +990123499

{
    "country_code": "XX",
    "country_name": "Virtual",
    "country_prefix": "990",
    "offline_location": "Virtual",
    "time_zones": ["UTC"],
    "number_international": "+990123411",
    "number_national": "123411",
    "is_valid_format": true,
    "status": {
        "code": "OK",
        "message": "Success"
    }
}

Using any other +990 number will return an error:

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Original Carrier

Using any of these phone numbers will give the same response: +990123400, +990123411, +990123422, +990123433, +990123444, +990123455, +990123466, +990123477, +990123488, +990123499

{
      "name": "Virtual CSP",
      "network_type": "MOBILE",
      "country_code": "XX",
      "network_code": "00101",
      "status": {
            "code": "OK",
            "message": "Success"
      }
}

Using any other +990 number will return an error:

{
      "status": {
            "code": "INVALID_NUMBER_FORMAT",
            "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
      }
}

Current Carrier

Using any of these phone numbers will give the same response: +990123400, +990123411, +990123422, +990123433, +990123444, +990123455, +990123466, +990123477, +990123488, +990123499

{
      "name": "Virtual CSP",
      "network_type": "MOBILE",
      "country_code": "XX",
      "network_code": "00101",
      "status": {
            "code": "OK",
            "message": "Success"
      }
}

Using any other +990 number will return an error:

{
      "status": {
            "code": "INVALID_NUMBER_FORMAT",
            "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
      }
}

Reachability

The responses are determined by the phone number provided; all other fields can be set to any value. An explanation of what each verification result means can be found in the API specification.

In all responses, latest_status_at will return the current time minus 2 minutes.

Phone numbers: +990123400, +990123444 and +990123488 all return connected with data and SMS:

{
"reachability": {
    "latest_status_at":"2024-02-20T10:41:38.657Z",
    "is_reachable": true,
    "connectivity": ["DATA","SMS"],
    "status": {
            "code": "OK",
            "message": "Success"
         }
    }
}

Phone numbers: +990123411 or +990123455 both return connected with data:

{
"reachability": {
    "latest_status_at":"2024-02-20T10:41:38.657Z",
    "is_reachable": true,
    "connectivity": ["DATA"],
    "status": {
            "code": "OK",
            "message": "Success"
         }
    }
}

Phone numbers: +990123422 or +990123466 both return connected with SMS:

{
"reachability": {
    "latest_status_at":"2024-02-20T10:41:38.657Z",
    "is_reachable": true,
    "connectivity": ["SMS"],
    "status": {
            "code": "OK",
            "message": "Success"
         }
    }
}

Phone numbers: +990123433 or +990123477 both return not reachable:

{
"reachability": {
    "latest_status_at":"2024-02-20T10:41:38.657Z",
    "is_reachable": false,
    "status": {
            "code": "PARTIAL_SUCCESS",
            "message": "Some response attributes were omitted because they are not applicable or were not available."
         }
    }
}

Phone number: +990123499 returns phone number not found:

{
    "status": {
        "code": "NOT_FOUND",
        "message": "The phone number could not be found for this Insight"
    }
}

Using any other +990 number will return an error:

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Roaming

The responses are determined by the phone number provided; all other fields can be set to any value. An explanation of what each verification result means can be found in the API specification.

In all responses, latest_status_at will return the current time minus 2 minutes.

Phone number: +990123400 returns is_roaming is true, country code "GB":

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "country_codes": ["GB"], 
        "status": {
            "code": "OK",
            "message": "Success"
        }
    }
}

Phone number: +990123411 returns is_roaming is true, country code "DE":

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "country_codes": ["DE"], 
        "status": {
            "code": "OK",
            "message": "Success"
        }
    }
}

Phone number: +990123422 returns is_roaming is true, country code "US":

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "country_codes": ["US"], 
        "status": {
            "code": "OK",
            "message": "Success"
        }
    }
}

Phone number: +990123433 returns is_roaming is true, with multiple country codes:

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "country_codes": ["BL,GF,GP,MF,MQ"], 
        "status": {
            "code": "OK",
            "message": "Success"
        }
    }
}

Phone number: +990123444 returns is_roaming is true, country code "BR":

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "country_codes": ["BR"], 
        "status": {
            "code": "OK",
            "message": "Success"
        }
    }
}

Phone number: +990123455 returns is_roaming is true, but with no country code:

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "status": {
            "code": "PARTIAL_SUCCESS",
            "message": "Some response attributes were omitted because they are not applicable or were not available."
        }
    }
}

Phone number: +990123466 returns is_roaming is true, but no country code could be identified:

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": true,
        "status": {
            "code": "PARTIAL_SUCCESS",
            "message": "Some response attributes were omitted because they are not applicable or were not available."
        }
    }
}

Phone numbers: +990123477 and +990123488 both return is_roaming as false:

{
    "roaming": {
        "latest_status_at":"2024-02-20T10:41:38.657Z",
        "is_roaming": false,
        "status": {
            "code": "PARTIAL_SUCCESS",
            "message": "Some response attributes were omitted because they are not applicable or were not available."
        }
    }
}

Phone number: +990123499 returns phone number not found:

{
    "status": {
        "code": "NOT_FOUND",
        "message": "The phone number could not be found for this Insight"
    }
}

Using any other +990 number will return an error:

{
    "status": {
        "code": "INVALID_NUMBER_FORMAT",
        "message": "Invalid number. Only the following Virtual Operator numbers are allowed: 990123400, 990123411, 990123422, 990123433, 990123444, 990123455, 990123466, 990123477, 990123488, 990123499. For further information refer to https://developer.vonage.com/en/getting-started-network/concepts/virtual-operator."
    }
}

Verify - Silent Authentication

The Virtual Operator always returns a response providing the check_url for the Silent Authentication event for any requested number (starting with +990). The outcome depends on the last digits of the number, as shown below:

Phone (to field) Outcome
Number ending with even digit, e.g. +9902345602 completed - successful check, and the user was authenticated.
Number ending with odd digit, e.g. +9902345601 user_rejected - successful check, but the user was not authenticated.
Number ending with 99, e.g. +9902345699. failed - unable to complete the check.

QoD

Responses to the Virtual Operator will always be successful, for examples of responses and callbacks see the QoD Webhooks guide.