Use Cases
Get started with tutorials that will walk you through building a variety of practical applications
Call Whisper
Phone numbers are everywhere in advertising: on billboards, in TV ads, on websites, in newspapers. Often these numbers all redirect to the same call center, where an agent needs to inquire why the person is calling, and where they saw the advert. Call Whispers make this so much simpler.
Read more● Node
Call Tracking
Keep track of which campaigns are working well by using different numbers for each one and tracking the incoming calls. This tutorial shows you how to handle incoming calls, connect them to another number, and track the phone numbers that called each of your Vonage numbers.
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Contact Center Augmentation
This tutorial shows you how to add programmable assistance to your contact center
Read more● Node
Interactive Voice Response (IVR)
Build an automated phone system for users to input information with the keypad and hear a spoken response
Read more● PHP
Local Numbers
Replace your toll-free numbers (e.g. 800, 0800) with local geographical numbers that allow you to provide a better customer service. Users can make cheaper calls and you can offer location-sensitive information when they contact you.
Read more● Ruby
Private Voice Communication
Enable users to call each other, keeping their real numbers private.
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Call Recording Transcription
This tutorial shows you how to use the Amazon Transcribe API to transcribe a phone conversation recorded with the Vonage Voice API.
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Voice-based Critical Alerts
In this tutorial, you will learn how to contact a list of people by phone, convey a message, and see who confirmed that they had received the message. These voice-based critical alerts are more persistent than a text message, making your message more likely to be noticed. Additionally, with the recipient confirmation, you can be sure that your message made it through.
Read more● PHP