Dreamforce 2023 took center stage this month, showcasing the latest innovations and trends in their customer relationship management (CRM) product, Salesforce. The Vonage Developer Experience team was hanging out in the mini-hack area, helping folks complete our hack, which involved using Salesforce and Vonage AI Studio.
For those that couldn't attend this year's conference, don't worry! You can still enjoy the action and experience one of Dreamforce's most popular mini-hacks – Salesforce and Vonage AI Studio. In our mini-hack, you'll build and deploy an AI-powered conversational app that integrates with your existing Salesforce data using our friendly drag-and-drop interface.
Here's what you can expect to learn once you complete the mini-hack:
Learning the Basics:
We'll start with a quick overview of Salesforce and Vonage's AI Studio, ensuring you're up to speed on what each platform brings.
Hands-On Experience:
You'll get to roll up your sleeves and work on a practical exercise. We'll guide you through setting up the integration, exploring AI-powered features, and understanding how it can enhance your CRM experience.
Real-world Use Case:
Discover real-world use cases where the Salesforce and Vonage AI Studio integration can be a game-changer for your business. From automated customer interactions to data-driven insights, the possibilities are endless.
Access to Resources:
We'll provide you with a wealth of resources, including tutorials, documentation, and support, to ensure you have everything you need to succeed in this mini-hack.
How to Get Started
Getting started with our mini-hack is easy. Point your browser to our GitHub page, follow the step-by-step instructions to access the resources, and begin your journey.
Conclusion
If you have questions or feedback, join us on the Vonage Developer Slack or send us a Tweet on X, previously known as Twitter, and we'll get back to you. Thanks again for reading, and we'll catch you on the next one!
Michael Crump works at Vonage on the Developer Experiences team and is a coder, YouTuber, and frequent speaker of various .NET and cloud/communication development topics. He’s passionate about helping developers understand the benefits of each in a no-nonsense way.