Authenticating to the Vonage Business Communications APIs

To authenticate with VBC APIs you will need a VBC integration user. You will use this user account to create an access token.

Create a VBC integration user

  • Login to VBC with your admin user account
  • Go to Phone System > Users
    • Click Add New
      • Enter a first name API
      • Enter a last name USER
      • Enter a username with your VBC account number, for example: api_user_999999
      • Enter an email address
      • Select User Type Account Administrator
      • Select User does not need an extension
      • Click save
  • Search for the newly created user and click the edit button
    • Click Update Password
      • Enter a strong password with a minimum 20 characters, irregular capitalization, special characters, and at least one numeral.
      • Click update
  • If using SSO on your VBC account
    • Uncheck Enable single sign-on for this user
    • Click save