Verify Analytics
The Verify Analytics section allows you to investigate and analyze aggregated metrics and data related to the Verify API usage and performance.
In this subsection, you will learn how to:
- Access Verify Analytics page.
- Interpret Verify Analytics view.
Access Verify Analytics
To access the Verify Analytics page:
- Go to the Developer Dashboard -> Analytics.
- Click Verify V2 Analytics.
Verify Analytics View
Once you open the Verify V2 Analytics page, you are taken to a dedicated view that presents insights into your Verify API usage and performance. This view includes a high-level summary of total requests, with detailed breakdowns by country and communication channel.
You also have the option to download the data as an Excel report by selecting the Download report button.
Verify Requests Tab
The Verify requests tab provides overall metrics for Verify API requests across a specific date range. It allows you to filter results using predefined time options or a custom date and time range.
The graph presents metrics:
- Total requests - Total number of Verify API requests made within the selected date range.
- Successful - Number of converted (successful) requests.
- Unsuccessful - Number of requests other than successful (failed, expired, rejected, user_rejected, canceled, blocked).
Beneath the graph, the table presents the request data broken down by months or weeks, depending on the filter selected. The table includes:
- Month - The month in which the request(s) were made.
- Usage - Number of requests made during that period.
- Successful - Number of converted (successful) requests.
- Unsuccessful - Number of requests other than successful (failed, expired, rejected, user_rejected, canceled, blocked).
- Verify fee - Verify platform fee only.
- Total cost - Verify platform fee plus the channel fee, depending on which channel(s) are used. For customers on Success pricing, the Total cost equals the Verify fee since no channel fee is charged. For customers not paying the Verify fee, the Total cost equals only the channel fee.
The unknown_email indicates Email channel usage, which lacks an associated network.
Channel Events Tab
The Channel events tab allows you to see how many requests were made for each supported channel.
The graph represents the metrics and allows you to control what data is displayed:
- Products - Specifies how many requests were made per channel. You can toggle specific channels on or off.
- Product usage:
- Total events - Total events made, represented by the lines. Toggle to display or hide total event counts.
- Cost - Total charge, represented by the bars. Toggle to display or hide associated channel costs.
Beneath the graph, the table presents the Channels and Countries breakdowns. It includes:
- Country - Countries for which requests were made (column displayed only in the Countries view tab).
- Channels - Channels for which requests were made.
- Events - Total number of requests made for each country and channel.
- Delivered - Number of successfully delivered requests.
- Not Delivered - Number of requests other than delivered (failed, expired, rejected, canceled, blocked).
- Total channel cost - The associated channel fees. For customers on Success Pricing, this value is always zero, since only the Verify fee is applied.
