WhatsAppのカルーセル型インタラクティブメッセージ
WhatsAppのカルーセル形式のインタラクティブメッセージを使えば、1つのメッセージ内に複数のカードを表示できます。各カードには、画像、本文、およびアクションを促すURLかクイック返信ボタンのいずれかを記載できます。
このインタラクティブなカルーセルでは、 "message_type": "custom" と "custom.type": "interactive" そして "interactive.type": "carousel".
商品推薦カルーセル
CTA URL ボタンを使用して、各カードを製品のドキュメントやウェブサイトにリンクさせてください：
コピー
{
"from":"{{messages_waba_number}}",
"to":"{{messages_destination_number}}",
"channel": "whatsapp",
"message_type": "custom",
"custom": {
"type": "interactive",
"interactive": {
"type": "carousel",
"body": {
"text": "Hi *Pablo*. Following your preferences, we think those are the *Vonage* products that match best your needs:"
},
"action": {
"cards": [
{
"card_index": 0,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/videoapi.png"
}
},
"body": {
"text": "*Video API*: As low as 0.00394 USD per minute per participant. The best option to have full control on your video app and you want to delight your users!"
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "Video API Dev Docs",
"url": "https://tokbox.com/developer/"
}
}
},
{
"card_index": 1,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/meetingsapi.png"
}
},
"body": {
"text": "*Meetings API*: As low as 0.00474 EUR per minute per participant. With almost every pre-built for you, this option saves you time to go live!"
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "Meetings API Docs",
"url": "https://developers.vonage.com/en/meetings/overview/"
}
}
},
{
"card_index": 2,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/voiceapi.png"
}
},
"body": {
"text": "*In-App Voice*: Build app-to-app, app-to-phone and phone-to-app use cases. app-to-app calls as low as 0.0039 EUR per minute per participant."
},
"action": {
"name": "cta_url",
"parameters": {
"display_text": "In-App Voice Docs",
"url": "https://developers.vonage.com/en/vonage-client-sdk/in-app-voice/overview"
}
}
}
]
}
}
}
}
応答
クイック返信カルーセル
クイック返信ボタンを使用すると、顧客はカードから直接オプションを選択できます：
コピー
{
"from":"{{messages_waba_number}}",
"to":"{{messages_destination_number}}",
"channel": "whatsapp",
"message_type": "custom",
"custom": {
"type": "interactive",
"interactive": {
"type": "carousel",
"body": {
"text": "Hi *Pablo*. Following your preferences, we think those are the *Vonage* products that match best your needs:"
},
"action": {
"cards": [
{
"card_index": 0,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/videoapi.png"
}
},
"body": {
"text": "*Video API*: As low as 0.00394 USD per minute per participant. The best option to have full control on your video app and you want to delight your users!"
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "video",
"title": "+info Video API"
}
}
]
}
},
{
"card_index": 1,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/meetingsapi.png"
}
},
"body": {
"text": "*Meetings API*: As low as 0.00474 EUR per minute per participant. With almost every pre-built for you, this option saves you time to go live!"
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "meetings",
"title": "+info Meetings API"
}
}
]
}
},
{
"card_index": 2,
"type": "cta_url",
"header": {
"type": "image",
"image": {
"link": "https://quicktests.showcpaas.com/voiceapi.png"
}
},
"body": {
"text": "*In-App Voice*: Build app-to-app, app-to-phone and phone-to-app use cases. app-to-app calls as low as 0.0039 EUR per minute per participant."
},
"action": {
"buttons": [
{
"type": "quick_reply",
"quick_reply": {
"id": "in-app-voice",
"title": "+info In-App Voice"
}
}
]
}
}
]
}
}
}
}
応答
お知らせ： インタラクティブなカルーセルは送信のみ可能です 24時間以内のカスタマーサービス対応時間内 （つまり、ユーザーから先にメッセージが届いた後です）。そのタイミング以外では、テンプレートを活用してください。