Proactive Traffic Rules

Proactive Traffic Rules are a great way to protect your Vonage account against abuse. We recommend that you review and set up these rules in advance.

Vonage has applied a default set of rules blocking certain high-risk destination countries, which are listed below. You can use "allow" rules to override these "block" rules.

Please note: As long as the destination number is valid, Traffic Rule blocks are applied. Prevent extra charges due to traffic sent to invalid destination numbers by checking their validity using the Number Insight API.

Fraud Defender Alerts screen

Here are some rules you can set:

  • Create "block" rules based on country codes or phone number prefixes, e.g., +44 (UK) or +447 (UK Mobile).
  • "Block" or "allow" rules may be created for individual phone numbers. You can block a single mobile number, for example +447970123456, or a smaller range, such as the network prefix 447970.
  • "Block" and "allow" rules may be layered. Rules that match a larger set take priority, and where there is a tie, "allow" rules take precedence.

Here is an example with number 1 being most prioritized:

  1. Block 447970123456 (apart from this specific number, which must be blocked)
  2. Block 44 (the UK)
  3. Allow 447 (except UK Mobile numbers, which are allowed)

You may view all captured traffic from the alerts section.

Default Block Rules

Below is a table of the high-risk destination countries that are blocked for voice by default. To override these rules, add an "allow" rule using the relevant country prefix.

Country Code Country Country Prefix
AF Afghanistan 93
AG Antigua / Barbuda 1268
AI Anguilla 1264
AL Albania 355
AM Armenia 374
AO Angola 244
AW Aruba 297
BB Barbados 1246
BF Burkina Faso 226
BI Burundi 257
BQ Bonaire, Sint Eustatius and Saba 599
BZ Belize 501
CD Congo, Dem. Rep. of (former Zaire) 243
CF Central African Republic 236
CG Congo 242
CI Côte d'Ivoire (Ivory Coast) 225
CM Cameroon 237
DJ Djibouti 253
DM Dominica 1767
DZ Algeria 213
GA Gabonese Republic 241
GD Grenada 1473
GH Ghana 233
GM Gambia 220
GN Guinea 224
GQ Equatorial Guinea 240
GW Guinea-Bissau 245
GY Guyana 592
HT Haiti 509
IQ Iraq 964
JM Jamaica 1876
KM Comoros 269
KN St. Kitts/Nevis 1869
KY Cayman Islands 1345
LA Lesotho 266
LC St. Lucia 1758
LR Liberia 231
MC Monaco 377
ME Montenegro 382
MG Madagascar 261
MK Macedonia (Former Yugoslav Rep of.) 389
ML Mali Republic 223
MR Mauritania 222
MS Montserrat 1664
MV Maldives 960
MW Malawi 265
MZ Mozambique 258
NC New Caledonia 687
NE Niger 227
PG Papua New Guinea 675
PS Palestinian Settlements 970
PW Palau 680
SB Solomon Islands 677
SC Seychelles Republic 248
SL Sierra Leone 232
SN Senegal 221
SO Somali Democratic Republic 252
SS Republic of South Sudan 211
ST São Tomé and Principe 239
SV El Salvador 503
SX Sint Maarten (Dutch Part) 721
TC Turks and Caicos Islands 1649
TD Chad 235
TG Togolese Republic 228
TJ Tajikistan 992
TL Timor-Leste 670
TN Tunisia 216
TO Tonga Islands 676
VC St. Vincent & Grenadines 1784
VG British Virgin Islands 1284
VU Vanuatu 678
WS Samoa 685
ZM Zambia 260
ZW Zimbabwe 263