Sending a WhatsApp Carousel Template

This guide shows you how to send the template to a user using the Messages API with a custom message type.

After a template is approved, send it using the Messages API with a custom message type. Use the Messages API POST endpoint. Carousel templates are sent as custom messages with "message_type": "custom" and "custom.type": "template", with parameters mapped to the template definition.

An example WhatsApp message showing a product recommendation card.
An example WhatsApp message showing a product recommendation card with link.
An example WhatsApp message showing a product recommendation card with quick reply.

Further Information