Custom Fraud Alerts

Fraud Defender Custom Fraud Alerts is a Premium package protection. Reach an expert to know more and request an upgrade.

Fraud Defender Custom Fraud Alerts allows you to define custom voice and SMS traffic limits per destination. Once your defined limit is reached, a fraud alert will be raised. The solution evaluates every SMS or Call to check if the limit has been reached and generates a fraud alert accordingly.

For example, if you set a limit of 1000 SMS / 1 day, the system will evaluate if the limit has been met for every SMS considering the previous 24 hours of activity.

Set Up

1. Click on the "Add new Custom Fraud Alert" button.

   

2. Select if you want to create a limit for Voice or SMS and click the "Add" button.

   

3. Configure the following fields:

   1. Minimum threshold: Defines at which traffic amount you want to trigger the alert.
   2. Time interval: Defines for which time interval the threshold applies.
   3. Country: Select to which countries the traffic limit applies. If you choose multiple countries, the defined limit will be evaluated individually for every country.

   

4. Set up an Alert Action to trigger once a Custom Fraud Alert limit is reached.

   

• Select the "Notify me" option to receive an email every time one of the limits you have defined is reached.
• If you select the "Block" action, a country block will automatically be created for the country that triggered the alert.