Monitor in Vonage API Dashboard

The Monitor section provides real-time visibility into your API usage, security, and performance. Track every API call, detect suspicious activity, and analyze delivery metrics—all from one centralized interface.

What You Can Monitor

The Dashboard Monitor section is organized into four key areas:

Fraud Defender

Protect your account from fraudulent traffic with real-time monitoring, automated blocking, and customizable alerts.

What you can do:

  • View recent fraud alerts - See volumetric spikes and suspicious traffic patterns
  • Set traffic rules - Block or allow specific countries, networks, or prefixes
  • Configure protections - Enable AI-powered fraud detection and SMS burst limits
  • Automate actions - Block traffic automatically or receive notifications

Fraud Defender is included at no additional cost for SMS, Voice, and Verify services.

Get started: Fraud Defender Overview | Fraud Defender Dashboard Guide

Logs

View real-time logs for all API activity across your Vonage products.

Available logs:

  • SMS Logs - Track outbound and inbound SMS messages
  • Voice Logs - Monitor call activity and connection quality
  • Messages API Logs - View multi-channel messaging (WhatsApp, RCS, etc.)
  • Verify Logs - Track OTP verification requests
  • Video Logs - Monitor video session activity
  • Number Insight Logs - View number lookup requests

Features:

  • Filter by time range, phone number, message ID
  • Search for specific events or webhooks
  • Export logs for analysis
  • View delivery status and error codes

Learn more: Logs Guide (Coming soon)

Analytics

Analyze usage patterns, delivery rates, and performance metrics across all products.

Available analytics:

  • SMS Analytics - Message volume, delivery rates, costs by country
  • Voice Analytics - Call duration, success rates, spending trends
  • Verify Analytics - OTP delivery performance and conversion rates
  • Video Analytics - Session quality, participant metrics, usage trends
  • Number Insight Analytics - Lookup volume and coverage

Features:

  • View data by day, week, or month
  • Filter by country, product, or time period
  • Export reports for reconciliation
  • Identify cost-saving opportunities

Learn more: Analytics Guide

Delivery & Quality

Monitor message delivery success rates and call quality metrics.

What you can track:

  • SMS Delivery - Delivery rates by country and network
  • Voice Quality - Call quality scores and connection issues
  • Verify Delivery - OTP delivery success by channel

Use cases:

  • Identify delivery issues by carrier
  • Optimize routing for better quality
  • Track conversion rates
  • Troubleshoot failed deliveries

Why Monitor Your Account?

Prevent fraud - Detect and block suspicious traffic before it impacts your account
Optimize performance - Identify delivery issues and improve success rates
Control costs - Track spending by country and product
Troubleshoot issues - Debug failed API calls with detailed logs
Meet compliance - Generate reports for audits and reconciliation